How do I use StarCell?

• Call 087 940 6955 from your mobile phone
  This number incurs a standard mobile phone to Telkom rate, which varies depending on your service provider and the package you are on.
  
  
• Dial 00
  This is the international access code
  
  
• Dial your destination country code
  For example for the USA dial "1", for the UK dial "44" and for China dial "86".
  
  
• Dial the number you are calling
  
  
• Dial #
  This tells our system you are finished dialing.

For example:
To dial the number 516 618 9000 in the USA:
Dial 087 940 6955 Then dial "0015166189000#"

Are there any subscription charges or additional call charges?

There a no additional charges or subscriptions fees and you don't need to subscribe to the StarCell service. Your only charge is for dialling the StarCell 087 940 6955 number - this will be charged to you by your cellular provider and will appear on your cellphone bill (for contract customers). If calling from a contract cellphone, the call will be deducted from your free bundled minutes, or your provider will charge you the standard off-net call rate.

To use 087 940 6955 StarCell you do not have to register. You simply dial 087 940 6955 which allows you to phone your international destination.

Why am I unable to dial certain countries or networks?

StarCell currently supports call to over 80 countries and are adding to our list every week. Certain countries can only be reached during peak hours, and mobile networks are not always available. There is a detailed explanation on our supported countries section.

If there is particular country that you would like to call that isn't currently available, please email us and we'll let you know when we add it to our list.

Why can't I call from my landline or from a payphone?

The StarCell is only currently available from cell phones. Our 087 940 6955 access number is not currently available when calling from Telkom.

Is the StarCell service legal?

Yes! 087 numbers are the latest range of numbers issued by the Independent Communications Authority of South Africa (ICASA) to alternative telecoms providers. StarCell has relationships with the South African cellular network providers ensuring that calls originating from their network are passed onto our International call platform in Johannesburg. StarCell then passes the International calls to our Tier 1 International carrier partners.

How much can I save using StarCell?

Savings vary depending on which country you call and which network you're calling from - savings are generally between R1- R5 per minute. To calculate your savings - check the International call cost to your required country with your service provider (remembering that rates vary depending on your call plan/tariff) and subtract the cost of a local call. This gives you a 'per minute' saving - then figure out your weekly, monthly and yearly savings . the savings will be significant.

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